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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Greg Clark

March 26, 2025

5  out of  5
rating by Greg Clark
"Byron and his team at State Farm in Wimberley are on top of it. They always answer the phone and help me with my questions. Don't stress with those other companies, just stay local and be taken care of!"
We responded:
"At our agency, we believe great insurance starts with great relationships. Thanks for letting us be part of your journey, Greg—we’re always here for you! "
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Nick Smith

March 25, 2025

1  out of  5
rating by Nick Smith
"I called Byron Eckols State Farm office in Wimberley, TX to manage my insurance premiums. The receptionist "Allie?" was rude, condescending and likes to talk over people... I called USAA, cancelled State Farm and now I'm saving over $330/month on insurance premiums. Thanks Allie!"
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David Glenn

March 17, 2025

5  out of  5
rating by David Glenn
"Travis Wheeler at Byron Eckols' State Farm Agency has been most helpful in shifting my auto and home owners insurance. Initially Travis did a comparison of costs and explaining the benefits of SF policies. Travis continued his assistance helping me install and learn my "Safe and Save" device. Most recently he was very prompt in coordinating my SF Homeowners coverage with my mortgage company. Thank you Travis for making me feel comfortable and personally represented at my new "insurance partner". David Glenn"
We responded:
"We strive to make insurance simple and stress-free, and we’re thrilled to hear we did just that for you, David! Let us know if we can help with anything else. "
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Paul Swanston

March 13, 2025

5  out of  5
rating by Paul Swanston
"In a world of automation and dehumanization, the team at Byron Eckols bring old school, white-glove, personalized service to an industry that can otherwise seem commoditized."
We responded:
"Thank you, Paul, for your kind review! We're glad our personalized service made a difference. Your feedback inspires us to keep delivering exceptional service. If you need anything, don’t hesitate to reach out."
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Mar Man

February 18, 2025

5  out of  5
rating by Mar Man
"Travis was very professional and gave me clear information and understood what I wanted and what he could provide. I will gladly give him a thumbs up in service."
We responded:
"We appreciate your support, Mar Man! Ensuring our clients receive top-quality service is always our priority, and we’re so pleased to hear we could assist you. If you ever have any questions, we’re just a phone call away! "
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Richard Palmer

February 5, 2025

5  out of  5
rating by Richard Palmer
"Byron Eckols State Farm Insurance in Wimberley TX have always treated and taken care of needs with my Auto, Life, RV Insurance in such a Competent and Professional way and am very glad/ lucky to have them. Byron,Melinda,Travis all his employees really do care about his clients- policy holders! They are 10 Star not 5 Star on the Charts. Thank Ya'll Richard Palmer."
We responded:
"Richard- thank you for your kind words and for sharing your positive experience with us. We're thrilled to hear that our team has met your expectations. Your satisfaction is our priority, and we appreciate your trust in us. "
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Heather Johnson

February 4, 2025

5  out of  5
rating by Heather Johnson
"Once again, Travis has gone above and beyond to make sure we are comfortable and well informed about our life insurance products."
We responded:
"Thank you!!!"
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Tyler Rodriquez

January 31, 2025

5  out of  5
rating by Tyler Rodriquez
"Great customer service along with an abundance of knowledge to help your decision making for policies an easier experience."
We responded:
"Thank you for your wonderful feedback and the perfect rating! We're thrilled to hear that our customer service and expertise made your experience easier. Your satisfaction is our priority, and we look forward to assisting you with your insurance needs in the future."
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David Yeargin

January 29, 2025

5  out of  5
rating by David Yeargin
"It has been a great experience dealing with Travis! Fabulous customer service!!"
We responded:
"Thank you for sharing your positive experience with Travis. "
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John Still

January 27, 2025

5  out of  5
rating by John Still
"I've been dealing with Travis for about two years and became a State Farm auto insurance customer today. Travis has been diligent in following up with me every renewal period and asking if he can bid. Today, Travis & State Farm saved me money and I moved to State Farm. Travis returns phone calls, answers emails, and is willing and able to walk you through a policy and explain coverages. I recommend that you give Travis an opportunity to bid on your insurance as well."
We responded:
"Thank you for your wonderful feedback and for choosing us for your auto insurance needs. We're thrilled to hear about your positive experience with Travis. Your recommendation means a lot to us, and we look forward to serving you in the future."
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Connie Bell

January 16, 2025

5  out of  5
rating by Connie Bell
"My agent Travis always greets me with a smile, even knowing that I am on a mission. I always appreciate his time and patience and the way he explains what he is doing and why. Why go anywhere else!"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Travis. Your satisfaction is our priority, and we're glad to have you with us. We look forward to continuing to serve your insurance needs."
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Kenneth Dingle

January 16, 2025

5  out of  5
rating by Kenneth Dingle
"Wow! What great customer service we received! Travis took the time to explain the coverages available to us and helped us arrange a comprehensive coverage plan to protect our home, vehicles, and other assets. Highly recommend! Thanks!"
We responded:
"Thank you for your glowing review! We're thrilled to hear that Travis provided you with excellent service and helped you find the right home and vehicle coverage. Your recommendation means a lot to us."
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Susan Henry

January 15, 2025

5  out of  5
rating by Susan Henry
"Travis is extremely competent and knowledgeable. He has a very professional yet personable approach."
We responded:
"We greatly appreciate your 5-star review, Susan. Thank you for your wonderful feedback about Travis. We are thrilled to hear that you found his approach both professional and personable. "
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Debbie Egan

January 11, 2025

5  out of  5
rating by Debbie Egan
"Travis is a great agent. He listens, suggests and helps us make good decisions."
We responded:
"Debbie, thank you for your wonderful feedback! We're thrilled to hear that Travis has been able to assist you effectively. "
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Terry Jordan

January 3, 2025

5  out of  5
rating by Terry Jordan
"Stopped by to get quotes on home and auto insurance. Travis Wheeler was very good at explaining options without pressure, and in the end, I made the switch to State Farm with more coverage for the same price as my former Allstate insurance. I like that I now have a local agent, and one who supports the community."
We responded:
"Thank you for your wonderful feedback. We're thrilled to hear that Travis provided excellent service and that you're pleased with your switch to State Farm for your home and auto insurance needs. Having a local agent who supports the community is something we truly value. Welcome to our State Farm family!"
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JS Coble

December 11, 2024

5  out of  5
rating by JS Coble
"This office is well run. I worked with Travis Wheeler, who was very knowledgable and professional."
We responded:
"We're delighted to hear about your positive experience with Travis. Our team strives to provide knowledgeable and professional service, and your feedback is greatly appreciated. We look forward to assisting you again in the future."
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John Coble

December 6, 2024

5  out of  5
rating by John Coble
"I would highly recommend Byron Eckols at State Farm. His representative, Travis, did a wonderful job helping me switch over my auto insurance to State Farm, and he was able to offer me maximum coverage at a reasonable price."
We responded:
"Thank you, John, for your kind words and recommendation. We're delighted to hear that Travis provided excellent service and helped you find the right coverage. Your satisfaction is our priority, and we appreciate your trust in our agency!"
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Samuel Ellisor

December 4, 2024

5  out of  5
rating by Samuel Ellisor
"Travis was a huge help, and took the time to walk me through the whole process and make sure I was getting everything I needed. I never felt pressured or shanghaied into anything, and came away happy"
We responded:
"Thank you, Samuel! We're thrilled to hear that Travis provided you with excellent service and made the process smooth and pressure-free. Your satisfaction is our priority, and we're glad you came away happy."
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Jennifer Richmond

November 25, 2024

5  out of  5
rating by Jennifer Richmond
"I just switched back to State Farm coverage after having a disastrous year with another insurance company. My rates now are actually lower with far better coverage and am able to talk with an agent, Melinda, who is quite knowledgable and takes the time to explain everything clearly. What a relief."
We responded:
"Thank you, Jennifer, for sharing your positive experience! We're thrilled to hear that Melinda provided you with excellent service and that you're satisfied with your coverage and rates. Welcome back to State Farm!"
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Jenni Nicole

November 12, 2024

5  out of  5
rating by Jenni Nicole
"Travis Wheeler helped me get the best rates and coverage possible for all my insurance needs. He was thorough and answered all of my questions. I highly recommend him, he made the process of switching company’s quick and affordable!"
We responded:
"Thank you for your kind words! We're thrilled to hear that Travis provided you with excellent service and helped you find the best rates and coverage. We appreciate your recommendation and look forward to continuing to serve your insurance needs."
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Britt Leigh

October 17, 2024

5  out of  5
rating by Britt Leigh
"Great coverage, easy claims, expensive, the best office staff that has ever existed in insurance offices at all ever."
We responded:
"Thank you, Britt, for your kind words and high rating. We're thrilled to hear you appreciate our coverage, claims process, and especially our office staff. Your feedback motivates us to continue providing excellent service."
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Tom Buse

October 10, 2024

5  out of  5
rating by Tom Buse
"Travis Wheeler is the man!! Great job!"
We responded:
"Thank you, Tom! We're thrilled to hear that Travis provided you with excellent service."
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Leo Goldberg

September 25, 2024

5  out of  5
rating by Leo Goldberg
"The customer service is fantastic. I had a hail storm claim recently.Byron and State Farm made the whole experience less stressful."
We responded:
"Thank you, Leo, for your kind words. We're delighted to hear that Byron and our team could make your hail storm claim experience less stressful. Your satisfaction is our top priority, and we appreciate your trust in us."
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Marion O'Connor

September 24, 2024

5  out of  5
rating by Marion O'Connor
"I’m not normally someone who posts reviews but I have to make an exemption. Everyone in Byron Echols State Farm office is exceptional ! I have been with State Farm for over 50 years in many different parts of the country and the office staff here in Wimberley is A+. Extremely friendly and explaining everything to me in detail. They are a staff who definitely goes above and beyond."
We responded:
"Thank you for your kind words, Marion! We're thrilled to hear about your positive experience with our team. Providing exceptional service is our top priority, and we appreciate your loyalty over the years."
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charity means

September 17, 2024

5  out of  5
rating by charity means
"Love these guys they are the best! I've been using Mr.Eckols office forever and so have my parents. Great people, top customer service every time."
We responded:
"Thank you, Charity! We're thrilled to hear that you and your family have had such positive experiences with our office. Your kind words about our team and customer service mean a lot to us. We look forward to continuing to serve you!"