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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sharon Andres

Sharon Andres

June 9, 2025

5  out of  5
rating by Sharon Andres
"I want to thank State Farm insurance in Wimberley for their great service. All my questions are answered quickly with kindness and understanding. The staff is TOP NOTCH!! Thank you Byron Echols-State Farm, Wimberley, Tx!!"
We responded:
"Thank you, Sharon, for your kind words and for taking the time to share your experience. We're glad to hear that our team in Wimberley was able to assist you with kindness and understanding. Your feedback means a lot to us!"
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Eli Williams

June 6, 2025

5  out of  5
rating by Eli Williams
"Travis with State Farm has been a huge help. He managed to bundle my car and rv insurance and saved me a ton of money vs geico."
We responded:
"Thank you, Eli, for sharing your experience with us! It's great to hear that Travis was able to assist you in bundling your car and RV insurance, resulting in savings. We appreciate your feedback and look forward to continuing to serve your insurance needs."
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Lee Pruden

June 6, 2025

5  out of  5
rating by Lee Pruden
"I highly recommend Byron Echols and his staff. I just put in my first claim, and the process couldn’t have been smoother. His staff easily answered all my questions and provided printouts for any documents I needed. The whole process was quick and easy. I highly recommend their firm for anything you might need."
We responded:
"Thank you, Lee, for your review! We're glad you had a good experience. If you have questions or need assistance, reach out."
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Tony Webb

June 5, 2025

5  out of  5
rating by Tony Webb
"Travis Wheeler provided great customer service. He asked questions and provided information I had not previously consider as being relevant to my insurance needs. State Farm is saving me tons on money vs my previous insurer, which I have had for decades. Thanks Travis!"
We responded:
"Thank you, Tony, for sharing your experience with us! We're glad to hear that Travis was able to assist you with your insurance needs and help you save money. Your feedback is greatly appreciated."
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trina tew

June 4, 2025

5  out of  5
rating by trina tew
"This company is fantastic! They are always there to answer any questions I have! They handle all of my insurance needs and are super helpful and friendly. Highly recommend!!"
We responded:
"Thank you, Trina, for your kind words and recommendation! We're glad to be able to assist with your insurance needs and answer any questions you have. Your support means a lot to us."
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Lynn Morehouse

May 30, 2025

5  out of  5
rating by Lynn Morehouse
"Great service. Timely responses to questions and concerns. Very courteous and professional."
We responded:
"Thank you, Lynn, for your kind words and for taking the time to share your experience. We're glad to hear that our team was able to assist you promptly and professionally. If you have any more questions or need further assistance, feel free to reach out! "
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Tommie Castro

May 29, 2025

5  out of  5
rating by Tommie Castro
"Travis was very helpful in explaining things thoroughly and getting me what I needed to be taken care of."
We responded:
"Thank you, Tommie, for sharing your experience with us. We're glad to hear that Travis was able to assist you effectively. We appreciate your feedback and look forward to serving you again."
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Michael Morgan

May 29, 2025

5  out of  5
rating by Michael Morgan
"Again. Excellent , professional, cordial service."
We responded:
"Thank you, Michael, for your kind words and for taking the time to share your experience. We're glad to hear that our service met your expectations. Looking forward to assisting you again in the future!"
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Jennifer Bridges

May 25, 2025

5  out of  5
rating by Jennifer Bridges
"We’re so glad we found Travis at Byron Eckols State Farm. We were struggling to get proper home coverage elsewhere, and Travis was able to step in and get us covered so that we could move forward with a home/property purchase here in Wimberley. Not only did he help us secure the coverage we needed, but he also saved us money by reviewing and transferring our other policies—and improved our overall coverage in the process. He was incredibly knowledgeable, responsive, and easy to work with throughout. It’s clear he really knows his stuff and genuinely cares about helping his clients. Highly recommend reaching out to Travis, or anyone at this office, if you want someone who will go the extra mile for you!"
We responded:
"Thank you, Jennifer, for sharing your experience with Travis at our office. We're pleased to hear that he was able to assist you with your home coverage and improve your overall policies. Your recommendation means a lot to us, and we're here whenever you need assistance."
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BIll Small

May 6, 2025

5  out of  5
rating by BIll Small
"The team at Byron Eckols State Farm is just plain awesome. Very helpful, caring, and great at making the confusing world of insurance understandable for the rest of us."
We responded:
"Thank you, Bill, for your kind words and for taking the time to share your experience. We're glad to hear that our team could help make insurance a bit more understandable for you. If you ever have more questions or need assistance, feel free to reach out anytime."
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Rob C

May 5, 2025

5  out of  5
rating by Rob C
"Great experience overall! Shout out to Travis for his prompt service and providing me with various options and policies based on my current lifestyle. Absolutely recommend Byron Eckols-State Farm Insurance!"
We responded:
"Thank you, Rob, for sharing your experience! We're glad to hear that Travis was able to assist you with options that fit your lifestyle. We appreciate your recommendation and look forward to continuing to serve you."
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C Wood

May 1, 2025

5  out of  5
rating by C Wood
"Melinda Hager-Tashnek is the sole reason I moved from Travelers Insurance to State Farm. She is very knowledgeable and compassionate on insurance practices. I look forward to our years long relationship based on her experience and the relationships she develops."
We responded:
"Thank you, C Wood, for sharing your experience with Melinda. We're pleased to hear that her knowledge and compassion have made such a positive impact. We look forward to continuing to support you with your insurance needs for many years to come."
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Michael Rohan

April 25, 2025

5  out of  5
rating by Michael Rohan
"I was having some problems moving forward on a hail claim so I shared my frustration with Travis at Byron Eckols State Farm office. And within minutes, "BADA BING BADA BOOM!", the Claims Department was calling to expedite claims processing. BIG THANKS to Travis!"
We responded:
"Thank you, Michael, for sharing your experience with us. We're glad to hear that Travis was able to assist you promptly with your hail claim. Your feedback is greatly appreciated, and we're here to help whenever you need us."
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Allen Perry

April 24, 2025

5  out of  5
rating by Allen Perry
"Great and prompt service and good rates with better coverage than my last insurer."
We responded:
"Thank you, Allen, for your kind words and for choosing us for your insurance needs. We're glad to hear that you're satisfied with our service and coverage. If you ever have any questions or need further assistance, feel free to reach out. "
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Arnold S

April 8, 2025

5  out of  5
rating by Arnold S
"Travis, Allison and the whole Byron Eckols State Farm team have been extremely helpful in help me manage my insurance needs."
We responded:
"We appreciate you, Arnold! Your feedback keeps us motivated to continue providing great service. Thanks for being part of our insurance family! "
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Larry Holt

April 8, 2025

5  out of  5
rating by Larry Holt
"Ally is fantastic ! Ally always is in a nice mood and helps us walk thru issues or changes as needed."
We responded:
"Thank you, Larry, for your kind words! We're thrilled to hear that Ally has been able to assist you so effectively and with such a positive attitude. We appreciate your feedback and look forward to continuing to serve you."
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Jared Taibi

April 8, 2025

5  out of  5
rating by Jared Taibi
"I really have enjoyed working with the folks here, especially Allison and Travis. Travis took time to understanding our insurance needs and designing a policy to fit. Allie is great at reaching out and informing us of updates and changes. I think the pricing is fair and beats the competition. Thanks!"
We responded:
"It’s wonderful to hear such positive feedback, Jared! We take great pride in making insurance simple and personalized for our clients. We’re so glad you had a great experience, and we’re always here to help! "
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Jennie Ringelman

April 5, 2025

5  out of  5
rating by Jennie Ringelman
"I highly recommend the Byron Eckols State Farm Office and their agent Melinda. After a hail storm last May that damaged two of our properties, Melinda provided excellent assistance in navigating our claims. She was very conscientious in keeping in touch. After running into ongoing snags with the adjuster handling our claim, I visited with Melinda and she made all of the necessary contacts to facilitate the resolution we needed. We had "hit a brick wall" with the adjuster and Melinda took care of us. We have had State Farm insurance for nearly 50 years in a number of states in which we have lived. We have always had excellent, personal service. The service Melinda provided to us was no exception. Thank you Melinda!"
We responded:
"Thank you so much, Jennie! We really appreciate your kind words and for sharing your experience with us. It’s wonderful to hear that Melinda was there for you during a tough time. Your trust in State Farm means the world to us, and we’re always here to help whenever you need us!"
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joanna booth

April 4, 2025

5  out of  5
rating by joanna booth
"State Farm quality means they take care of our claims, without delay or argument. Melinda and Allie patiently educate me on what I don't know and make changes to my policy in real time, as my life and needs change. In the last year I have had a roof claim, 3 life insurance policies and two vehicle changes.The price is always a good deal for the service I receive. My loyalty to this company is well founded. Thank you!!"
We responded:
"Thank you for being a member of our State Farm family! We appreciate your feedback."
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Jesse Parraine Russell

March 28, 2025

5  out of  5
rating by Jesse Parraine Russell
"My husband and I live almost half the time in Wimberley, TX where we enjoy the fabulous fun of the Hill Country. We met with Travis at this State Farm office of Byron Eckols. We have been so happy working with these good folks and have now mioved to this office with ALL our insurance needs: homes, vehicles, property. They've been wonderful and we feel a great deal of security knowing we've secured reliable protection and enjoy the responsive support from Byron, Travis, and Allison for all our needs. Great people! Highly recommend!"
We responded:
"Thank you, Jesse, for your wonderful feedback! We're thrilled to hear that you and your husband feel secure and supported with our team in Wimberley. We truly appreciate your recommendation and look forward to continuing to serve all your insurance needs. "
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Greg Clark

March 26, 2025

5  out of  5
rating by Greg Clark
"Byron and his team at State Farm in Wimberley are on top of it. They always answer the phone and help me with my questions. Don't stress with those other companies, just stay local and be taken care of!"
We responded:
"At our agency, we believe great insurance starts with great relationships. Thanks for letting us be part of your journey, Greg—we’re always here for you!"
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Nick Smith

March 25, 2025

1  out of  5
rating by Nick Smith
"I called Byron Eckols State Farm office in Wimberley, TX to manage my insurance premiums. The receptionist "Allie?" was rude, condescending and likes to talk over people... I called USAA, cancelled State Farm and now I'm saving over $330/month on insurance premiums. Thanks Allie!"
We responded:
"Hi Nick, I am sorry to hear you had a bad experience with my agency. I take feedback very seriously and apologize for any negative interaction. "
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David Glenn

March 17, 2025

5  out of  5
rating by David Glenn
"Travis Wheeler at Byron Eckols' State Farm Agency has been most helpful in shifting my auto and home owners insurance. Initially Travis did a comparison of costs and explaining the benefits of SF policies. Travis continued his assistance helping me install and learn my "Safe and Save" device. Most recently he was very prompt in coordinating my SF Homeowners coverage with my mortgage company. Thank you Travis for making me feel comfortable and personally represented at my new "insurance partner". David Glenn"
We responded:
"We strive to make insurance simple and stress-free, and we’re thrilled to hear we did just that for you, David! Let us know if we can help with anything else. "
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Paul Swanston

March 13, 2025

5  out of  5
rating by Paul Swanston
"In a world of automation and dehumanization, the team at Byron Eckols bring old school, white-glove, personalized service to an industry that can otherwise seem commoditized."
We responded:
"Thank you, Paul, for your kind review! We're glad our personalized service made a difference. Your feedback inspires us to keep delivering exceptional service. If you need anything, don’t hesitate to reach out."
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Mar Man

February 18, 2025

5  out of  5
rating by Mar Man
"Travis was very professional and gave me clear information and understood what I wanted and what he could provide. I will gladly give him a thumbs up in service."
We responded:
"We appreciate your support, Mar Man! Ensuring our clients receive top-quality service is always our priority, and we’re so pleased to hear we could assist you. If you ever have any questions, we’re just a phone call away! "