State Farm® Insurance Agent Byron Eckols

"My agent Monica was very attentive. She helped us find the right auto coverage and provided many different options. She was very helpful with explaining in detail so we could understand. I was so impressed with the knowledge that she had with renters insurance and Life insurance which I will be moving into soon. I know if I ever have an issue she would be able to help me out. That’s very comforting for me. It’s very comforting knowing if I have any questions she will be there to answer them. She truly makes dealing with insurance easier."

"Travis Wheeler demonstrated a high level of expertise during our discussion of my insurance coverage needs. He was very professional yet personable. Upon my research, State Farm rates are very competitive. Highly recommend Mr.Wheeler and State Farm Insurance."

"Melinda makes me feel like family! Everyone in the office does! I’ve never had a better insurance agency!"

"Fraudulent Business! In September Monica called me to "help" me get a new policy on my vehicle because my estranged husband took me off of our policy. He was the primary account holder and did it without my knowledge. She told me she could not give any more details about the policy that was co owned and paid for by myself and my "husband" since I was not the policy holder but she was more them happy to try to sale me a new one. Fast forward to today this State Farm called me to tell me that my policy just ended today, in April...what!?! Before you couldn't even give me any information about the policy I was paying for because it was canceled and the whole time I had insurance with this business?!What a scam!!! ***RESPONSE TO OWNER** I appreciate your response and respect businesses that uphold their policies. However, there is a clear inconsistency between the policy you have cited and your agency’s actual conduct. If this were strictly a matter of policy, I am confused as to why your office has been so proactive in initiating contact with me regarding my insurance. My records show this outreach began with email correspondence on September 2nd, followed by multiple phone calls from your agent who provided quotes for a new policy while knowing that I was still covered by your business. This was all done under the guise of me being removed from my current policy in a high-pressure sales tactic. Every update I have received regarding my insurance has been initiated by your office. Most notably, your agent called me on April 27th specifically to state that my coverage expired that day and to ask if I would like to renew, confirming that I was still covered when being pressured to buy additional coverage months before. It appears your policy is only invoked when I have questions or concerns, yet it is set aside when your agents want to solicit a sale. I am looking for transparency and consistency—not a situation where policy is used as a shield against accountability while being bypassed for sales opportunities."

"Travis and the team are awesome. I love State Farm because they are always so personable. They really walk me through my options and explain things to me in a way that I can understand and that’s relevant to my unique life circumstances. Highly recommend working with them! It’s so nice to actually know your insurance team and feel supported, educated, and not pressured with your insurance plans."

"Not rated for product or services. *********** The same is the case here. I receive an overwhelming amount of junk mail frequently. Most of it contains inaccurate information that was purchased from data brokers. This information is often based on addresses of people that do not exist or have never existed. This practice severely damages the credibility of mailing businesses. The same is the case here. Instead of relying on paper mail, I suggest donating to a reputable cause such as a food bank, animal shelter, local women’s shelter, or any other organization that aligns with your values. Alternatively, you can advertise in the free to us local newspaper Impact. Please no free meal offers either."

"Melinda has been so helpful and kind to me for the past 5+ years! She’s easy to talk to whether it’s about your policy or just getting to know each other. I cannot say enough good things about this office and Melinda."

"We were insured with another carrier for over 20 years and switched to State Farm upon moving to Wimberley. The other carrier checks in every now and then providing a quote and yes, the price difference is lower, however comparing apples to apples State Farm offers a more comprehensive, all around, coverage when delving into the finer details examining policy against policy. Allison's customer service is exceptional; she took time from her busy day to navigate me through comparing the policies, pointing out the other carrier's disparities and where State Farm fills in the gaps the other carrier did not, hence worth the price. For the first that I can recall, either house or car, we had to file an automobile incident in 2025 and Allison was efficient, prompt in moving us through the process and provided us with exceptional resources to have the repairs completed."

"The entire staff at Byron Eichols State Farm Insurance in Wimberley, Texas is always. incredibly helpful. They really make the difference."

"Byron Echols and his staff have been amazing to deal with since I purchased my house back in May 2018. I would highly recommend them."

"I have had State Farm insurance for over 40 years. After moving to the hill country, I decided on Byron Eckols as my new State Farm agent. It's been a great choice. The team at Byron Eckols, especially Travis, is always helpful, knowledgeable, and quick to respond. They know us by name which means a lot to us!"

"Great customer service and very friendly."

"Grate Service Friendly People"

"Travis was very patient and helpful, he explained everything so that I could better understand my options. He never rushed me or tried to talk me into something I didn’t need. Very happy with our decision to switch!"

"My agent was very knowledgeable, friendly, professional, and efficient during the process of setting up new auto & renter insurance policies. All my questions were answered in detail, and the information provided was easy to understand. Would definitely recommend."

"I have been insured by State Farm for 30 years, first on my parent’s policy and then on my own. Everyone has always been so helpful and any claims that I have had have always been handled quickly. However, Byron Eckols and team stand out among the rest, when I call the office I am greeted with genuine warmth and friendliness. Calling them never feels like a chore and I hate to talk on the phone so that’s saying a lot"

"Monica was very helpful; she helped get a good policy quick and easy. Would definitely recommend!"

"Travis was fantastic in regards of communicating and appealing to my future personal goals. In all would recommend to friends and family."

"I have had State Farm insurance for over 40 years and the Byron Eckols Agency is the most customer focused compared to all the Agents I have had over the years. His staff is excellent, and in particular - Melinda Tashnek recently performed a line by line review of my insurance and was able to identify some risk areas where either I was underinsured, or there was a gap. I am grateful for her proactively initiating this periodic review. This is just one reason why I have been insured with State Farm for 40+ years !"

"Allison made my new auto and renter's insurance policy change completely seamless and pain-free. Thank you for looking out for my best interest."

"Shawn, made this process so easy. I got car insurance and now renters insurance at a better rate from my last insurance policy. Thanks"

"Monica is an absolute champion. I had an unusual situation and she helped me work through it with ease. She was friendly and personable; a rarity in today's world. 100% satisfied with my experience and the policy and coverage provided. 10/10 would go to them again."

"Travis was great! He helped me through the process of buying home insurance for my first time. He ended up finding what I wanted in my price range. He also helped me save $70 a month on car insurance by switching and bundling. His personable demeanor, honesty, and follow ups are what made me choose this company. I will definitely recommend Travis to anyone shopping for insurance."

"I was searching for a new provider after our current provider skyrocketed our rates. I did an online quote and within 1 business day Shawn from Byron’s office reached out. Shawn walked me through everything, made sure our coverage was right and got us up and running with a great rate within our timeline. We are grateful!"

"Monica, was amazing. Her customer service was excellent. She researched and got ?’s answered. Her communication was stellar. I totally enjoyed working with Monica. She also gave me some insight on purchasing a car. Thank you Monica!"