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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Linda Lunney

February 26, 2024

5  out of  5 rating by Linda Lunney
"Travis was a pleasure to work with. He was friendly and knowledgeable. Answered all our questions."
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Kathleen Capps

February 16, 2024

5  out of  5 rating by Kathleen Capps
"Melinda was more than patient and kind! Very helpful and very informative. Ali is awesome too! These girls are awesome!!!!"
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Jorge Martinez

February 16, 2024

5  out of  5 rating by Jorge Martinez
"Great service, professional advice!"
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Horacio Rodriguez

February 7, 2024

5  out of  5 rating by Horacio Rodriguez
"The agent was very thorough with the quote and work hard at getting me the best quote he could. Will continue doing business with this company because of this experience."
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Greg Gibson

February 6, 2024

5  out of  5 rating by Greg Gibson
"They're MY insurance company and that is all the information you need."
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Ross Hinton

January 31, 2024

5  out of  5 rating by Ross Hinton
"Melinda was very patient with us while she waited for us to get work done that was necessary for a renewal of our homeowners policy. She is very easy to work with and proactive in making things happen. Highly recommended!"
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Sarah W

January 25, 2024

5  out of  5 rating by Sarah W
"Travis went above and beyond. He was very professional and took his time to explain all the benefits and offers that I had to find me a policy that would fit my exact needs and budget. I couldn't be happier!! If you are looking for a truly good insurance provider/ agent I would definitely recommend Travis!!"
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Steve Bondy

January 16, 2024

5  out of  5 rating by Steve Bondy
"We got a notice our long term insurance company was not going to renew our policy so we called these guys up. Travis did a great job walking us through the options and getting us taken care of. Highly recommended."
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Bruce Cole

January 14, 2024

5  out of  5 rating by Bruce Cole
"Friendly casual experience."
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Jini Berman

January 12, 2024

5  out of  5 rating by Jini Berman
"Can’t say enough good things about this team. Met them for the first time and it was as if we’d always known one another. They care! Could not be happier with my new insurance team."
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James Powell

January 9, 2024

5  out of  5 rating by James Powell
"Great people to work with! Dawn made the process easy and worry free."
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Keith Smith

January 8, 2024

5  out of  5 rating by Keith Smith
"Outstanding customer, service, and information. Very competitive with their rates as well. I highly recommend this company."
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Jocelyn Chan

December 8, 2023

5  out of  5 rating by Jocelyn Chan
"This office and Sate Farm in general has been a great place to work with! Every claim I have made has gone extremely smoothly and promptly. I would recommend them highly, they are worth what you pay!"
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Jessica Flores

December 6, 2023

5  out of  5 rating by Jessica Flores
"Dawn saved the day with her fast acting expertise to help my clients get the best insurance coverage for their new home. 🏡 Additional, her excellent customer service blew the competition away! Thank you Dawn and the Team at Byron Echols State Farm!"
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Cathy Hawthorne

December 2, 2023

5  out of  5 rating by Cathy Hawthorne
"Thank you Travis at State Farm for saving me money on my car insurance! You were very helpfull!"
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November 21, 2023

5  out of  5 rating by ZORAYA EASLEY
"Insurance, can't afford to live without it, but can't afford it? Call Travis at State Farm. Travis is great, helpful, informative, honest and has jokes! With the time he took to get to know our household, our needs and financial situation he was able to save us about $2,000 from the other company's renewal and compared "re-quote". I'm covered with home, auto, boat and umbrella insurance at a rate we can afford with a little extra in the bank for the grandkids Christmas. Thank you Travis and State Farm!"
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Jill Stauffer

November 20, 2023

5  out of  5 rating by Jill Stauffer
"Travis Wheeler... Well done sir! Travis is a true pro when it comes to service and personality. In fact, from the moment I walked into the Byron Eckols insurance building, I was treated like I mattered. From the front desk to the nitty gritty of navigating the ins and outs of insurance coverage, I felt like I mattered and was not "sold" insurance but "covered" if something goes wrong. The icing on the cake is that we saved on our premiums and have better insurance. Thank you, Travis!"
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Arlette Rocha

November 8, 2023

5  out of  5 rating by Arlette Rocha
"I had the pleasure of working with Travis at State Farm, and I must say he was incredibly considerate. Travis went above and beyond to ensure I had the right insurance coverage for my needs. He patiently answered all my questions and took the time to explain everything clearly. His attention to detail and commitment to customer satisfaction were truly impressive. I highly recommend Travis to anyone seeking exceptional service and a caring agent at State Farm."
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Matthew Lundgren

November 6, 2023

5  out of  5 rating by Matthew Lundgren
"These folks are fantastic! Had an issue with roadside rescue and got super frustrated. Called into the agency and got Melinda. She immediately took control of the situation and provided me with a super awesome fix. During my call with Melinda, my agent Travis was texting me making sure I was fully updated and satisfied. They went above and beyond. Definitely worth the money for the amazing service and dedication to my family and our needs."
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Tim Rush

November 1, 2023

5  out of  5 rating by Tim Rush
"Melinda, Was very polite and helpful with my wife and I on getting a bond title for a vehicle. This is an overly complicated process. Her knowledge and experience provided us the steps needed, with incredible detail to accomplish this task. She made our experience very pleasant and non-stressful. Thank you! Melinda And State Farm"
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Rico Mundo

October 31, 2023

5  out of  5 rating by Rico Mundo
"Melinda Hager-Tashnek has been handling my insurance for years. Besides being informative, thorough and competent, she is very personable. In a high-tech digital world, we deal with an inordinate amount of menus and agents reading from scripts. To be able to communicate with an intelligent, informative and caring human being makes the process much easier."
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This Much Productions

October 27, 2023

5  out of  5 rating by This Much Productions
"Byron was so patient and thorough. I'm so happy I switched to State Farm"
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Janice Butler

October 25, 2023

5  out of  5 rating by Janice Butler
"If I could rate my experience a “10” I would. Travis was extremely helpful. He walked me carefully through the process. Having not ever had the experience of getting insurance myself, I appreciated his patience and his clear explanations. The process went very smoothly and I would recommend Travis to anyone in need of insurance"
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Carroll Wilson

October 10, 2023

5  out of  5 rating by Carroll Wilson
"I've moved all my insurance to Byron Eckols. My agent, Dawn, was most patient and explained everything to me. The rates were great. What more can I say?"
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Caroline Kelly

October 4, 2023

5  out of  5 rating by Caroline Kelly
"Travis Wheeler is such a pleasure to work with! We felt comfortable the moment we walked into their office. All details were explained so we could understand them. Our questions were fully answered in a way that we understood. I think this is the beginning of a long relationship!"