State Farm® Insurance Agent Byron Eckols

"Lindsey was very friendly and knowledgeable. Was able to save a significant amount on my car insurance. I whole heartedly recommend using Bryan Echols - State Farm Insurance"

"Great customer service, very attentive. I was able to save a considerable amount when I switched from my previous insurance provider."

"Lindsey is amazing!!! I hope I spelled that right. Decided to switch companies yesterday and in a matter of minutes, she saved me almost $1000 a year! Also made everything super simple and easy. It only took her 30 minutes to break everything down for me in the simplest of terms. Only giving this five stars because that’s all it will let me do I would give them 100 stars and I hope they know the value they have with her. Thank you very much, Lindsey. You are amazing at what you do. Highly recommend her . And she has excellent taste in music by the way. 😊"

"If you’re looking for Insurance go with Anna Cooper, she is the best"

"Ana was so helpful and kind! She helped me get better coverage with a lower cost than my previous insurance provider."

"Ana helped us save by bundling our home and auto insurance. She was professional and personable, and the process was simple and easy. Highly recommend!"

"Monica was amazing. She explained everything to me more than once. I would totally recommend her for your needs."

"Excellent customer service. Couldn’t be better."

"It is a pleasure working with Byron and Travis. Friendly, professional and very knowledgeable."

"As a salesperson, one of the biggest things I look for in the people I work with is a sense of urgency, and Sara Romo definitely has it.

When I have a customer who needs an insurance quote, I don’t want them waiting around or having to follow up multiple times. Sara responds quickly, gets the information we need, and helps us keep the deal moving. She understands that when a customer is ready to buy a home, every step matters.

Another thing I really appreciate is how hard she works to find affordable insurance options for our customers. She understands that every dollar matters, especially when someone is purchasing a new home, and she always tries to find coverage that works with their budget.

Quick responses, affordable prices, great communication, and someone who genuinely wants to help. That’s why I continue to recommend Sara Romo to my customers!"

"I just want to say I’m not the type to write reviews but I had such a wonderful experience with Magnolia that I just had to. She was not only
knowledgeable, but she was also kind and extremely patient with explaining each option to find the most suitable one for me. Phone call Interactions can be stressful and frustrating but my experience with Magnolia was so pleasant that I felt like I was speaking with an aunt or sister that was just advising me on what she felt was best for me. If u ever want good service .. ask for Magnolia."

"I have trusted the team at this agency with my personal insurance portfolio for many years. They are knowledgable, trusting and dependable. I highly recommend this agency!"

"When progressive DOUBLED my full coverage insurance at renewal without reason, my daughter sent me to Brian Echols State Farm insurance for a quote and they quoted me a very reasonable fee and I also got rental insurance included so they are extremely friendly and extremely helpful. They go out of their way to make things as easy as possible, and you will find them to be extremely personable."

"The staff at Byron Eckols State Farm are always friendly, attentive, and professional. They go above and beyond to provide excellent customer service, take the time to answer my questions, and make sure I have everything I need. Mark and Travis were very helpful in getting the right policy I needed. It’s clear they genuinely care about their customers. I highly recommend Byron Eckols State Farm for anyone looking for outstanding service!"

"Great prices and great service. I definitely recommend them."

"Love the small town feel with big time service!!! Thanks for always being so helpful!!"

"Excellent follow through from Travis. Very conscientious about my family’s needs."

"Super friendly, professional office and great rates! Travis gave me an awesome consult for personal auto and life insurance. Melinda has been amazing contact for our fleet of 12 vehicles. I’ve been working with them for several years now and highly recommend them. We have both our company fleet and our personal insurance through them."

"Travis made our switch to State Farm easy and hassle free. He was kind and answered our questions quickly."

"Byron Eckels State Farm team is a very courteous and efficient group of professionals. We have had several policies of different types with them and they have handled claims promptly and courteously."

"My rep was amazing!"

"My agent Monica was very attentive. She helped us find the right auto coverage and provided many different options. She was very helpful with explaining in detail so we could understand. I was so impressed with the knowledge that she had with renters insurance and Life insurance which I will be moving into soon. I know if I ever have an issue she would be able to help me out. That’s very comforting for me. It’s very comforting knowing if I have any questions she will be there to answer them. She truly makes dealing with insurance easier."

"Travis Wheeler demonstrated a high level of expertise during our discussion of my insurance coverage needs. He was very professional yet personable. Upon my research, State Farm rates are very competitive. Highly recommend Mr.Wheeler and State Farm Insurance."

"Melinda makes me feel like family! Everyone in the office does! I’ve never had a better insurance agency!"

"Fraudulent Business! In September Monica called me to "help" me get a new policy on my vehicle because my estranged husband took me off of our policy. He was the primary account holder and did it without my knowledge. She told me she could not give any more details about the policy that was co owned and paid for by myself and my "husband" since I was not the policy holder but she was more them happy to try to sale me a new one. Fast forward to today this State Farm called me to tell me that my policy just ended today, in April...what!?! Before you couldn't even give me any information about the policy I was paying for because it was canceled and the whole time I had insurance with this business?!What a scam!!!

***RESPONSE TO OWNER**

I appreciate your response and respect businesses that uphold their policies. However, there is a clear inconsistency between the policy you have cited and your agency’s actual conduct.
If this were strictly a matter of policy, I am confused as to why your office has been so proactive in initiating contact with me regarding my insurance. My records show this outreach began with email correspondence on September 2nd, followed by multiple phone calls from your agent who provided quotes for a new policy while knowing that I was still covered by your business. This was all done under the guise of me being removed from my current policy in a high-pressure sales tactic.

Every update I have received regarding my insurance has been initiated by your office. Most notably, your agent called me on April 27th specifically to state that my coverage expired that day and to ask if I would like to renew, confirming that I was still covered when being pressured to buy additional coverage months before.

It appears your policy is only invoked when I have questions or concerns, yet it is set aside when your agents want to solicit a sale. I am looking for transparency and consistency—not a situation where policy is used as a shield against accountability while being bypassed for sales opportunities."