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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Richard Palmer

Richard Palmer

February 5, 2025

5  out of  5
rating by Richard Palmer
"Byron Eckols State Farm Insurance in Wimberley TX have always treated and taken care of needs with my Auto, Life, RV Insurance in such a Competent and Professional way and am very glad/ lucky to have them. Byron,Melinda,Travis all his employees really do care about his clients- policy holders! They are 10 Star not 5 Star on the Charts. Thank Ya'll Richard Palmer."
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Heather Johnson

February 4, 2025

5  out of  5
rating by Heather Johnson
"Once again, Travis has gone above and beyond to make sure we are comfortable and well informed about our life insurance products."
We responded:
"Thank you!!!"
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Tyler Rodriquez

January 31, 2025

5  out of  5
rating by Tyler Rodriquez
"Great customer service along with an abundance of knowledge to help your decision making for policies an easier experience."
We responded:
"Thank you for your wonderful feedback and the perfect rating! We're thrilled to hear that our customer service and expertise made your experience easier. Your satisfaction is our priority, and we look forward to assisting you with your insurance needs in the future."
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David Yeargin

January 29, 2025

5  out of  5
rating by David Yeargin
"It has been a great experience dealing with Travis! Fabulous customer service!!"
We responded:
"Thank you for sharing your positive experience with Travis. "
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John Still

January 27, 2025

5  out of  5
rating by John Still
"I've been dealing with Travis for about two years and became a State Farm auto insurance customer today. Travis has been diligent in following up with me every renewal period and asking if he can bid. Today, Travis & State Farm saved me money and I moved to State Farm. Travis returns phone calls, answers emails, and is willing and able to walk you through a policy and explain coverages. I recommend that you give Travis an opportunity to bid on your insurance as well."
We responded:
"Thank you for your wonderful feedback and for choosing us for your auto insurance needs. We're thrilled to hear about your positive experience with Travis. Your recommendation means a lot to us, and we look forward to serving you in the future."
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Connie Bell

January 16, 2025

5  out of  5
rating by Connie Bell
"My agent Travis always greets me with a smile, even knowing that I am on a mission. I always appreciate his time and patience and the way he explains what he is doing and why. Why go anywhere else!"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Travis. Your satisfaction is our priority, and we're glad to have you with us. We look forward to continuing to serve your insurance needs."
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Kenneth Dingle

January 16, 2025

5  out of  5
rating by Kenneth Dingle
"Wow! What great customer service we received! Travis took the time to explain the coverages available to us and helped us arrange a comprehensive coverage plan to protect our home, vehicles, and other assets. Highly recommend! Thanks!"
We responded:
"Thank you for your glowing review! We're thrilled to hear that Travis provided you with excellent service and helped you find the right home and vehicle coverage. Your recommendation means a lot to us."
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Susan Henry

January 15, 2025

5  out of  5
rating by Susan Henry
"Travis is extremely competent and knowledgeable. He has a very professional yet personable approach."
We responded:
"We greatly appreciate your 5-star review, Susan. Thank you for your wonderful feedback about Travis. We are thrilled to hear that you found his approach both professional and personable. "
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Debbie Egan

January 11, 2025

5  out of  5
rating by Debbie Egan
"Travis is a great agent. He listens, suggests and helps us make good decisions."
We responded:
"Debbie, thank you for your wonderful feedback! We're thrilled to hear that Travis has been able to assist you effectively. "
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Terry Jordan

January 3, 2025

5  out of  5
rating by Terry Jordan
"Stopped by to get quotes on home and auto insurance. Travis Wheeler was very good at explaining options without pressure, and in the end, I made the switch to State Farm with more coverage for the same price as my former Allstate insurance. I like that I now have a local agent, and one who supports the community."
We responded:
"Thank you for your wonderful feedback. We're thrilled to hear that Travis provided excellent service and that you're pleased with your switch to State Farm for your home and auto insurance needs. Having a local agent who supports the community is something we truly value. Welcome to our State Farm family!"
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JS Coble

December 11, 2024

5  out of  5
rating by JS Coble
"This office is well run. I worked with Travis Wheeler, who was very knowledgable and professional."
We responded:
"We're delighted to hear about your positive experience with Travis. Our team strives to provide knowledgeable and professional service, and your feedback is greatly appreciated. We look forward to assisting you again in the future."
Profile photo of John Coble

John Coble

December 6, 2024

5  out of  5
rating by John Coble
"I would highly recommend Byron Eckols at State Farm. His representative, Travis, did a wonderful job helping me switch over my auto insurance to State Farm, and he was able to offer me maximum coverage at a reasonable price."
We responded:
"Thank you, John, for your kind words and recommendation. We're delighted to hear that Travis provided excellent service and helped you find the right coverage. Your satisfaction is our priority, and we appreciate your trust in our agency!"
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Samuel Ellisor

December 4, 2024

5  out of  5
rating by Samuel Ellisor
"Travis was a huge help, and took the time to walk me through the whole process and make sure I was getting everything I needed. I never felt pressured or shanghaied into anything, and came away happy"
We responded:
"Thank you, Samuel! We're thrilled to hear that Travis provided you with excellent service and made the process smooth and pressure-free. Your satisfaction is our priority, and we're glad you came away happy."
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Jennifer Richmond

November 25, 2024

5  out of  5
rating by Jennifer Richmond
"I just switched back to State Farm coverage after having a disastrous year with another insurance company. My rates now are actually lower with far better coverage and am able to talk with an agent, Melinda, who is quite knowledgable and takes the time to explain everything clearly. What a relief."
We responded:
"Thank you, Jennifer, for sharing your positive experience! We're thrilled to hear that Melinda provided you with excellent service and that you're satisfied with your coverage and rates. Welcome back to State Farm!"
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Jenni Nicole

November 12, 2024

5  out of  5
rating by Jenni Nicole
"Travis Wheeler helped me get the best rates and coverage possible for all my insurance needs. He was thorough and answered all of my questions. I highly recommend him, he made the process of switching company’s quick and affordable!"
We responded:
"Thank you for your kind words! We're thrilled to hear that Travis provided you with excellent service and helped you find the best rates and coverage. We appreciate your recommendation and look forward to continuing to serve your insurance needs."
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Britt Leigh

October 17, 2024

5  out of  5
rating by Britt Leigh
"Great coverage, easy claims, expensive, the best office staff that has ever existed in insurance offices at all ever."
We responded:
"Thank you, Britt, for your kind words and high rating. We're thrilled to hear you appreciate our coverage, claims process, and especially our office staff. Your feedback motivates us to continue providing excellent service."
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Tom Buse

October 10, 2024

5  out of  5
rating by Tom Buse
"Travis Wheeler is the man!! Great job!"
We responded:
"Thank you, Tom! We're thrilled to hear that Travis provided you with excellent service."
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Leo Goldberg

September 25, 2024

5  out of  5
rating by Leo Goldberg
"The customer service is fantastic. I had a hail storm claim recently.Byron and State Farm made the whole experience less stressful."
We responded:
"Thank you, Leo, for your kind words. We're delighted to hear that Byron and our team could make your hail storm claim experience less stressful. Your satisfaction is our top priority, and we appreciate your trust in us."
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Marion O'Connor

September 24, 2024

5  out of  5
rating by Marion O'Connor
"I’m not normally someone who posts reviews but I have to make an exemption. Everyone in Byron Echols State Farm office is exceptional ! I have been with State Farm for over 50 years in many different parts of the country and the office staff here in Wimberley is A+. Extremely friendly and explaining everything to me in detail. They are a staff who definitely goes above and beyond."
We responded:
"Thank you for your kind words, Marion! We're thrilled to hear about your positive experience with our team. Providing exceptional service is our top priority, and we appreciate your loyalty over the years."
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charity means

September 17, 2024

5  out of  5
rating by charity means
"Love these guys they are the best! I've been using Mr.Eckols office forever and so have my parents. Great people, top customer service every time."
We responded:
"Thank you, Charity! We're thrilled to hear that you and your family have had such positive experiences with our office. Your kind words about our team and customer service mean a lot to us. We look forward to continuing to serve you!"
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Cindi Leveridge

September 15, 2024

5  out of  5
rating by Cindi Leveridge
"Dawn had the answers I needed and was able to make the transition for both auto and home insurance seamless. I appreciate that."
We responded:
"Thank you, Cindi! We're thrilled to hear that Dawn was able to assist you effectively and make your transition to our auto and home insurance seamless. Your appreciation means a lot to us."
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Paula Conley

September 11, 2024

5  out of  5
rating by Paula Conley
"I just paid my homeowners insurance for the coming year. Yes, it was more than last year, even more than I had anticipated it to be. I wasn’t unreasonably shocked by this because I understand all the natural tragedies that are taking place in our country - fires, storms, flooding, it goes on and on. This isn’t my fault - I’m a very good client - I follow all the rules and do what I need to do. And I understand it isn’t my insurance agent’s fault either! He didn’t ask for or encourage any of these tragedies. I know I could probably shop around and find a policy that was marginally less than what I just paid. But I won’t do that because I want an agent like Byron Eckols who knows me, that knows my circumstances, that says “hello” to me at H‑E‑B and asks about my mother who lived with me before she passed. I know if I need anything, I can call or walk into their office and I will be given the help I need to solve my issues. THAT is what means a lot to me and THAT is why I will stay with Byron Eckols’ State Farm even if I wish my bill was less! I understand and I appreciate their service and care."
We responded:
"Thank you for your feedback!  We appreciate the time you took to leave a review.  If you need anything else, don't hesitate to call the office.  - Byron"
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Angel Sosa

August 23, 2024

5  out of  5
rating by Angel Sosa
"Honestly, I have nothing but fantastic things to say about my experience with Statefarm! My friend Melissa talked me into switching over from Geico and not only was it cheaper, but the staff over here at Bryom Eckols is so spot on!!! From totaling out my motorcycle to even just simply swapping policies.(which i do often) Travis has made my life such a breeze, always leaving me sure that I made the right decision! even if I didn't know something, he'd take the time to explain it so I could understand! They'll take care of you here that's for sure, I couldn't be any happier with a insurance company who does treat you like family!!! best 5 years I ever had! Kudos yall 👏"
We responded:
"Thank you, Angel, for your kind words! We're thrilled to hear about your positive experience with our team, especially Travis. Your satisfaction and trust mean the world to us. We look forward to continuing to serve you for many more years!"
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Linda Wheeler

August 21, 2024

5  out of  5
rating by Linda Wheeler
"The entire staff has been outstanding in helping me process claims and receive payment for recent hail damage. Special thank you to Travis."
We responded:
"Thank you for your kind words! We're delighted to hear that our team, especially Travis, could assist you with your hail damage claims. Your satisfaction is our priority, and we appreciate your trust in us."
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Stephen Whittaker

August 17, 2024

5  out of  5
rating by Stephen Whittaker
"Going on fixed income and need to cut back a bit. Travis helped out, saved us money by putting home, truck and camper together. Peace of mind!"
We responded:
"Thank you! Best of luck with your home building process. We'll be here if you need anything else."