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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Adelia Williams

October 24, 2025

5  out of  5
rating by Adelia Williams
"What a wonderful group of people to work with - very professional. Travis and Melinda are always on top of my account and let me know if there will be any changes in yearly charges."
We responded:
"Thank you, Adelia, for your kind words and for recognizing the efforts of Travis and Melinda. We're glad to hear that you're satisfied with the service and communication regarding your account. If you ever have any questions or need assistance, feel free to reach out."
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Susie Green

October 22, 2025

5  out of  5
rating by Susie Green
"The team at Bryan Eckols State Farm insurance is phenomenal. They are always there to answer questions. They have helped me find the best Insurance solutions and get the best bang for my buck. It is good to have them in my corner."
We responded:
"Thank you, Susie, for your kind words about our team. We're glad to hear that we've been able to assist you with your insurance needs and provide value. We're here whenever you need us."
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Tony Kim

October 21, 2025

5  out of  5
rating by Tony Kim
"I appreciate that Byron and his team are thoroughly but not pushy. They want to provide the best coverage for me and my family."
We responded:
"Thank you, Tony, for your kind words and the great rating. We're glad to hear that you value our approach in helping you and your family with coverage. If you ever have any questions or need further assistance, feel free to reach out."
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Dan Cardenas

October 14, 2025

5  out of  5
rating by Dan Cardenas
"Always professional, courteous, and friendly"
We responded:
"Thank you, Dan, for your kind words and the 5-star rating. We're glad to hear that you find our team professional, courteous, and friendly. Your feedback is greatly appreciated."
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MJ StJohn

October 9, 2025

5  out of  5
rating by MJ StJohn
"Shawn was absolutely amazing in helping us switch over to State Farm! He continually followed up and made sure everything was correct on our policies and answered any questions that we had. He was patient and professional and we are so happy we have made the change over to their agency. You will not be disappointed when you make the change over, because they are a five-star company that really cares about their customers! Thank you so so much! We truly look forward to doing business with you for all of our insurance needs!"
We responded:
"Thank you, MJ StJohn, for your kind words about Shawn and our team. We're glad to hear that the transition to State Farm was smooth and that you're happy with our service. We look forward to continuing to meet your insurance needs!"
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Lauraine Miller Rose

September 30, 2025

5  out of  5
rating by Lauraine Miller Rose
"This is the best State Farm office we’ve ever worked with. They are client-oriented and always look out for our home, auto, and other insurance needs. During our recent visit, customer service representative Allison went above and beyond to help us with an issue with the claims department."
We responded:
"Thank you, Lauraine, for your kind words and for choosing our office for your insurance needs. We're glad to hear that Allison was able to assist you effectively with your claims issue. We appreciate your feedback and look forward to continuing to serve you."
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Tony Maxwell

September 24, 2025

5  out of  5
rating by Tony Maxwell
"Byron and his team have been our family State Farm insurance agent for years. When we had the hail storm last year they were ready to support us and make sure getting our new roof was as easy and low stress as possible. Melinda was able to correspond with our roofing company to ensure timely payment so that all parties were taken care of. I highly recommend Byron not only because of this experience but knowing him for years I can attest that he is a man of great integrity and moral value."
We responded:
"Thank you, Tony, for your kind words and for trusting us with your family's insurance needs over the years. It's great to hear that Melinda and the team were able to assist you effectively during the hail storm. We appreciate your recommendation and look forward to continuing to serve you. "
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Ana Clerc

September 23, 2025

5  out of  5
rating by Ana Clerc
"My family has been with this agency for years, first my dad, and now me, for auto and life policies. They truly care about the family, and have helped us get the best coverage for the best value, really have answered every question along the way, and have been there for every life stage as our needs changed. I honestly can’t say enough good things about every single person I’ve dealt with, and would drive far out of my way to stay with this agency. I know my needs are not only met, but my expectations exceeded with every interaction. Follow up calls are made the same day, or the next day at the very latest. I have been met late on a rainy evening to sign paperwork at their office. Just the best people to deal with in any situation."
We responded:
"Thank you, Ana, for your heartfelt review and for being a loyal part of our agency family for so many years. We're grateful for the trust you and your family have placed in us and are committed to continuing to meet and exceed your expectations. Your kind words about our team mean a lot to us."
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Aakriti Dhakal

September 19, 2025

5  out of  5
rating by Aakriti Dhakal
"I got quotes from a few different insurance companies and State Farm beat them all. As a new driver, I was worried the price would be really high, but it was actually very reasonable. Joshua was super helpful and made the whole process quick and easy. Everything got taken care of smoothly, and I’m really happy with the service."
We responded:
"Thank you, Aakriti, for taking the time to share your experience with us. It's great to hear that Joshua was able to assist you effectively and that you found our rates competitive. We appreciate your feedback and look forward to serving you in the future."
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Salvador Valdes

September 18, 2025

5  out of  5
rating by Salvador Valdes
"We have been with Byron Eckols for over a decade. Melinda at the office is fabulous. incredibly helpful, knows you by name, and takes an interest in your needs. She takes the time to help. Wonderful business. They feel like family."
We responded:
"Thank you, Salvador, for your kind words and for being with us for over a decade. We're glad to hear that Melinda has been incredibly helpful and attentive to your needs. Your support means a lot to us."
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Tara Julson

September 5, 2025

5  out of  5
rating by Tara Julson
"Byron and his team are sincere and wonderful. They truly enjoy helping others and especially their clients."
We responded:
"Your kind words are truly appreciated! We’re committed to providing top-notch service, and your review reinforces why we do what we do!"
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Carolyn Bondy

August 27, 2025

5  out of  5
rating by Carolyn Bondy
"Great working with Travis Wheeler. He is knowledgable and easy to work with!! Highly recommend State Farm!"
We responded:
"Thank you, Carolyn, for your kind words about working with Travis Wheeler. We're glad to hear you found him knowledgeable and easy to work with. Your recommendation means a lot to us. Take care!"
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Grace Buse

August 22, 2025

5  out of  5
rating by Grace Buse
"Travis is INCREDIBLE!! I was very unhappy with my last policy and company. I was WAY overpaying for me auto insurance. Travis took the time to hear and understand my concerns, while on top of that, giving me an AMAZING auto, renters insurance and life insurance policy, all the less than what I was paying the other company for ONLY auto. Travis was kind, efficient and seriously awesome. I will recommend him to all my friends and family!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Travis was able to help you find the right coverage while saving money at the same time. Taking the time to listen and provide the best options possible is something we take a lot of pride in, and we’re glad that came through in your experience. We truly appreciate your recommendation and look forward to being here for you, your friends, and your family whenever you need us!"
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logan pierce

August 22, 2025

5  out of  5
rating by logan pierce
"Josh Coker was informative and knowledgeable about the ways I should insure my properties and got me a good rate."
We responded:
"Thank you for your feedback! We’re so glad to hear that Josh was able to provide clear guidance and help you secure a great rate for your properties. We appreciate your trust in us and look forward to continuing to support your insurance needs."
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Kendyl Anderson

August 21, 2025

5  out of  5
rating by Kendyl Anderson
"Josh did an amazing job and am definitely glad he helped me through my whole insurance process. It was both our firsts and I think it was a great start for the both of us!!!"
We responded:
"Thank you, Kendyl, for your kind words about Josh's assistance. It's great to hear that your experience with the insurance process was positive for both of you. We look forward to continuing to support you with your insurance needs. Take care!"
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Sidni Holder

August 18, 2025

5  out of  5
rating by Sidni Holder
"Shawn was super helpful with giving direction on policy updates!"
We responded:
"Thank you, Sidni, for your feedback! It's great to hear that Shawn was able to assist you with your policy updates. We appreciate your support and look forward to serving you in the future."
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Graham McCullough

August 15, 2025

5  out of  5
rating by Graham McCullough
"One can find a "cheaper" insurance on any given day, I've tried...and soon came back to State Farm. I realized that the strength, quality service, and people of State Farm are impossible to match."
We responded:
"Thank you, Graham, for your thoughtful review. We're glad to hear that you value the strength and quality of our service. Your support means a lot to us. Take care!"
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Judy Apgar

August 12, 2025

5  out of  5
rating by Judy Apgar
"Travis was very helpful in helping me change over my insurance."
We responded:
"It was a pleasure working with you! We’re so glad we could assist with your coverage and make the process easy for you. Let us know if there’s anything else we can do! "
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Tiffany Sowersby

August 7, 2025

5  out of  5
rating by Tiffany Sowersby
"Travis was very helpful when I needed to find an affordable plan with solid coverage. He is professional and cares. I highly recommend him!"
We responded:
"Thank you, Tiffany, for your feedback! It's great to hear that Travis was able to assist you in finding the right plan. We appreciate your recommendation and look forward to serving you in the future."
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Robin Benson

August 5, 2025

5  out of  5
rating by Robin Benson
"Travis knocked it out of the park helping me with my peculiar needs. He spent so much time explaining things no one else ever did. I truly appreciate his time and patience with me."
We responded:
"Thank you, Robin, for your thoughtful review. It's great to hear that Travis was able to assist you with your unique needs and provide the detailed explanations you were looking for. We appreciate your feedback and look forward to serving you in the future. "
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Kris Turner

July 31, 2025

5  out of  5
rating by Kris Turner
"I just want to say that the personal service we have received from Byron Eckols and his team has been outstanding! We have several property policies as well as our auto insurance with this group. They are always available with guidance, answers to questions as well as there for us when we have insurance policy needs. Thank you to the entire Byron Eckols State Farm Team!!"
We responded:
"Thank YOU for being a part of our State Farm family! We'll always be here when you need us!"
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Dashelle Coppo

July 30, 2025

5  out of  5
rating by Dashelle Coppo
"Travis is great; he is patient, friendly and kind. He answered all of my coverage questions about home and auto policies in descriptions I can understand. Thank you🌞"
We responded:
"Thank you, Dashelle, for your feedback! It's great to hear that Travis was able to assist you with your home and auto policy questions. We appreciate your trust in us."
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Carlos Perez

July 29, 2025

5  out of  5
rating by Carlos Perez
"Just switched by bundling home and auto! Saved $$$ AND got better coverage! Ask for Shawn Harper!"
We responded:
"Thank you, Carlos, for sharing your experience! It's great to hear that you saved money and improved your coverage by bundling with us. Shawn Harper will be happy to know he made a positive impact on your experience."
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TRUDE CABLES

July 29, 2025

5  out of  5
rating by TRUDE CABLES
"Travis went over my policies, made recommendations and clarified a few things. He was thorough and informative."
We responded:
"Thank you, Trude, for your feedback! It's great to hear that Travis was able to provide thorough and informative assistance with your policies. If you have any more questions or need further assistance, feel free to reach out."
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Cinda Donovan

July 22, 2025

5  out of  5
rating by Cinda Donovan
"When your car is totaled, it’s chaotic and overwhelming! Thank goodness I have State Farm. Allison over at Byron Echols office walked me through the process. Lots of stuff to get done! She would call and let me know what the next step was. Thank you State Farm!"